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Photo of Digit IT office interior showing four men working at their computer desks. The office has high ceilings, white walls and floorboards.

MANAGED
IT SERVICES
.

Empower staff and access expert advice when you need it, with a
Digit IT Managed IT Services agreement.

 

With predictable monthly costs, we can manage your hardware, software, phone systems, backup systems, network security, vendors and other vital technology.

Fixed Cost
IT Support 

Manage budget fluctuations, with a fixed monthly price, based on your tailored agreement.

24x7 Priority
IT Support 

Our friendly Australian Helpdesk is serviced 24x7, 365 days of the year.

Help is just a phone call away.

Guaranteed Response Times

Enjoy fast response times, based on your service level agreement.

Systems Monitoring 

Reduce downtime and increase productivity, with proactive monitoring and maintenance of your IT systems and cloud infrastructure.

Vendor Management

We can act on your behalf with IT vendors, including software and telco providers.

Proactive 
IT Planning 

Get full clarity over your IT assets and make more informed decisions with monthly IT system reports and quarterly business reviews.

Ariel photo of large wooden office desk with five open laptops, computer cords and mobile phones. Tea pots, coffee cups and snacks are also on table.

OPTIMISE
YOUR
TECHNOLOGY
.

Tailor Your Services 

 

Every business is unique, with different technology requirements.
Tailor a Managed IT Services Agreement based on your business needs, existing IT infrastructure and budget.

 

 

Increase Productivity 

 

Reduce downtime and resolve IT issues faster, with proactive real-time system monitoring and guaranteed response times. Save time and improve internal capability, with vendor management and continuous guidance on how to optimise your IT infrastructure.
 

 

Maximise IT Investment 

 

Benefit from our knowledge and experience and maximise your IT investment. As your IT partner, Digit IT will ensure you are investing in solutions that meet your current needs and future goals and help you plan for the future with monthly reports, quarterly meetings and access to expert advice when you need it.

"We receive monthly reports and have quarterly updates on our systems to ensure they are running smoothly and efficiently. There’s always an awareness of our business needs and we have come to rely on Digit and recommend Ben Dampney and his team very highly."

Rob, Financial Services 

OUR APPROACH.

FREQUENTLY ASKED QUESTIONS.

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